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• August 22, 2019 2.9.8

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.8	Released August 22, 2019	Type ZIP	Filesize 3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 controller Graphics card with 24 or 32 bit Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added several internal interfaces for particular sensors (J003).

• January 25, 2019 2.9.6

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version Download ugt bluetooth devices driver. 2.9.6	Released January 25, 2019	Type ZIP	Filesize 3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 controller Graphics card with 24 or 32 bit Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added missing Tonemapping Auto property.

• May 4, 2018 2.9.5

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.5	Released May 4, 2018	Type ZIP	Filesize 3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 controller Graphics card with 24 or 32 bit Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Enabled tonemapping for 8bit video formats, e.g. Y800, RGB24 and RGB32.

• November 21, 2017 2.9.4

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.4	Released November 21, 2017	Type ZIP	Filesize 3.2MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Repaired not working J003 mono sensor pattern fix on particular video formats. This driver version is the last that works in Windows XP.

• January 9, 2017 2.9.3

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.3	Released January 9, 2017	Type ZIP	Filesize 3.2MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added a pattern fix for J003 mono sensors.

• January 9, 2017 2.9.1

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.9.1	Released January 9, 2017	Type ZIP	Filesize 3.2MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed the driver signature Code 52 error on new Windows 10 v1607 systems.

• January 15, 2016 2.8.9

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.9	Released January 15, 2016	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Changed certificates so that the driver can also be installed in Vista.

• November 9, 2015 2.8.7

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.7	Released November 9, 2015	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed an error which can appear when using sharpness on older CPUs.

• October 20, 2015 2.8.5

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.5	Released October 20, 2015	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed a bug which can appear on LivePause call.

• July 15, 2015 2.8.0

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.8.0	Released July 15, 2015	Type ZIP	Filesize 2.4MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Support of DFK ECU010-L34 with serial number property. Added tone mapping.

• February 17, 2015 2.7.33

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.33	Released February 17, 2015	Type ZIP	Filesize 2.4MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog The Auto Focus Onepush Running flag now resets correctly after the auto focus has finished.

• February 5, 2015 2.7.32

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.32	Released February 5, 2015	Type ZIP	Filesize 2.4MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Video format MJPG (2592x1944) of DFK AFU050-L34 camera can now be used.

• January 14, 2015 2.7.31

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.31	Released January 14, 2015	Type ZIP	Filesize 2.3MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Support for IMX236 based cameras. Support for RGB64 color formats. Several performance improvements.

• June 6, 2014 2.7.9.1152

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.7.9.1152	Released June 6, 2014	Type ZIP	Filesize 2.1MB
  Requirements Intel Core i3 or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit), Windows 10 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Added new properties: Brightness, sharpness, de-noise, saturation, hue and contrast. Added new property: Highlight reduction. Added new property: White balance temperature controls. Pixelfix for Y16 cameras now works as expected. VideoControl_ExternalTrigger (DirectShow property) can now be set as expected.

• January 1, 2014 2.6.5.1014

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.6.5.1014	Released January 1, 2014	Type ZIP	Filesize 1.9MB
  Requirements Intel Pentium IV or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit) DirectX 9.0c or higher
  Changelog Fixed missing auto-gain for DFK AFU130. Fixed focus when start value is out of auto_focus_range. Fixed problem with AUTOFOCUS_ROI_RIGHT: minimum possibly wrong. Fixed auto focus ROI not working for 21*UC cameras. Fixed crash on load/connect with certain cameras 22/72xUC. Fixed previous exposure settings not being loaded on reconnect. Complete reworking of internal property system. Fixed Windows XP driver load crash. Fixed drop counter to be accessible from DirectShow. Fixed Windows 8 problem with certain video formats needing converters with standard DirectShow filters (e.g. Y800, capturing to an Y800 avi file was not possible). Fixed a problem with Windows 8 usbxhci driver not allowing transfers larger then 4 MB.

• February 26, 2013 2.4.14.851

  Device driver for all The Imaging Source USB cameras except the 33U, 37U, 38U and AFU auto focus series.
  Version 2.4.14.851	Released February 26, 2013	Type ZIP	Filesize 1.9MB
  Requirements Intel Pentium IV or similar, 2 GB RAM USB 3.0 or USB 2.0 controller (depends upon camera model) Graphics card with 24 or 32 bit Windows XP, Windows Vista, Windows 7 (32 & 64 bit), Windows 8 (32 & 64 bit) DirectX 9.0c or higher
  Changelog WHQL certification.

When your camera isn't working in Windows 10, it might be missing drivers after a recent update. It's also possible that your anti-virus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.

Looking for other camera info?

Need more info on missing camera rolls? See Fix a missing Camera Roll in Windows 10.
Curious about importing photos? See Import photos and videos from phone to PC.

Before you begin

Before working through the possible solutions listed, do these first:

• Check for updates. Select Start , then select Settings > Update & Security > Windows Update > Check for updates. If you see the option to View optional updates, select it to see if there are updates available for your camera. Allow available updates to install, then restart your device when it's ready.

• Restart your PC. If you haven't restarted your device since the camera stopped working, you should do so. Select Start , then select Power > Restart. Waking up your device from sleep isn't the same thing as a restart.

• Test your camera with the Camera app. Select Start , then choose Camera from the list of apps. If you're asked to allow access to the Camera, select Yes. If the camera works in the Camera app, the problem might be with the app you're trying to use.
  Open Camera

If your camera still doesn’t work, here are some other things to try. For best results, try the possible fixes in the order presented.

Check for a camera switch or button your device

Some laptops and portable devices have a physical switch or button that turns the camera on or off. When turned off, your device won't recognize that there's a camera installed. If your computer has a switch or button, make sure it's in the on position before using your camera.

Check your settings

Give your apps permission

If you recently updated Windows 10, you might need to give apps permission to use the camera. In newer versions of Windows 10, some apps don’t have default access to the camera.

To let your device access the camera, select Start , then select Settings > Privacy > Camera . In Allow access to the camera on this device, if Camera access for this device is turned off, select Change and turn on Camera access for this device.

Note: If camera access for the device is turned off and you can't select Change, you'll need an administrator on the device to turn on camera access for you.

Before any app can access your camera, make sure camera access is turned on for apps in your user account. Make sure that Allow apps to access your camera is turned on.

After allowing access to the camera, go to Choose which Microsoft Store apps can access your camera and turn on camera access for the apps you want. Only apps installed from the Microsoft Store will show in this list.

If you installed the app from the internet, a disc, a USB drive, or your IT administrator installed the app for you, it might not be a Microsoft Store app. To check, go to Allow desktop apps access to your camera and make sure it's turned on. Many video conferencing apps, like Microsoft Teams, are desktop apps that require this setting to be turned on.

To learn how you can configure your camera privacy settings in Windows 10, go to this Windows Community (in English) page.

Check your antivirus software

In your antivirus software settings, look for settings that block access to your camera or permission to use your camera. For help, visit your antivirus software company’s website.

Check your hardware drivers

Try a different USB port and scan for hardware changes

If you're using an external camera, try using it with a different USB port on your device first. If that doesn't work, or your camera is built-in to your device, try this:

Drivers Sq Technology Cameras Reviews

1. Select Start , enter device manager, then select it from the search results.

2. Find your camera under Cameras, Imaging devices or Sound, video and game controllers.

3. If you can't find your camera, select the Action menu, then select Scan for hardware changes.

4. Wait for it to scan and reinstall updated drivers, restart your device, then try opening the Camera app again.

5. If these steps don't fix your issue, continue to the next steps.

Check for an incompatible camera driver

Some older cameras that were designed for older devices aren't compatible with Windows 10. Here's how to check if you have if your camera is compatible:

1. In Device Manager, look for your camera under Cameras, Imaging devices or Sound, video and game controllers.

2. Press and hold (or right-click) the name of your camera, and then select Properties.

3. Select the Driver tab, select the Driver Details button, and look for a file name that includes stream.sys. If it’s there, your camera was designed before Windows 7 and you'll have to replace it with a newer camera.

4. If you don't find a file name that includes stream.sys, continue to the next steps.

Roll back the camera driver

If your camera stopped working after an update, try these steps:

1. In Device Manager, press and hold (or right-click) your camera, and then select Properties.

2. Select the Driver tab, select Roll Back Driver, and then choose Yes. (Some drivers don’t provide this option. If your driver doesn’t have Roll Back Driver available, go ahead to the next fix.)

3. After the roll back is complete, restart your device, and then try opening the Camera app again.

4. If rolling back didn’t work or isn’t available, continue to the next steps.

Uninstall your camera driver and scan for hardware changes

1. In Device Manager, press and hold (or right-click) your camera, and then select Properties.

2. Select the Driver tab, then select Uninstall Device. Select the check box for Deletethe driver software for this device, then select OK.

3. In Device Manager, on the Action menu, select Scan for hardware changes.

4. Wait for it to scan and reinstall updated drivers, restart your PC, and then try opening the Camera app again.

Note: If your camera still doesn’t work, look for help on the camera manufacturer’s website.

Need more help?

Drivers Sq Technology Cameras Systems

If you'd like to learn about the basics of using the camera, see How to use the Camera app.

Find answers in the forums

If the previous solutions don’t work, try searching for similar problems in the Microsoft Community forum for Windows Camera. If you don’t find a solution, go ahead and share details about your experience there, then check back later for responses.

Submit feedback

If you've tried the steps in this article and don't find a solution that works, use Windows Feedback Hub to file a bug. This helps Microsoft find the root cause of this problem.

Include details about what you were doing, or specific steps you were taking, when the problem occurred. Be sure to use Recreate my problem when you submit your feedback in the Feedback Hub.

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For help submitting feedback with Feedback Hub, see Send feedback to Microsoft with the Feedback Hub app.

Related topics

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• Fix a missing Camera Roll in Windows 10.