Wi-Fi Calling lets you call or text on Wi-Fi networks with your T-Mobile phone number, extending your coverage and keeping you connected! Be aware these details are only for the T-Mobile Wi-Fi Calling. Calling and messaging from other apps (Skype, WhatsApp, Google Voice, etc.) may work over Wi-Fi or cellular data, but you must contact the app developer for help or billing.

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Set up Wi-Fi Calling

To use T-Mobile Wi-Fi Calling, you need:

• E911 address: Before you can use Wi-Fi Calling, you need to set up an e911 address on your account in case your location doesn't show up automatically to a 911 dispatcher. Learn how to set up your E911 address.
• Active account: The service connects through T-Mobile service and uses your phone number, so your account must be active.
• Phone that supports T-Mobile Wi-Fi Calling:
  • Wi-Fi Calling is included on most T-Mobile devices. Check the Devices​ page to look up your phone.
  • Some manufacturers state their devices have T-Mobile Wi-Fi Calling. Most of these devices work without any problems, but T-Mobile cannot guarantee their service unless you bought the device from us.

• Wi-Fi Internet access: You must be able to use the internet on a Wi-Fi network. Download vit laptops & desktops driver.

  • Requires a minimum of 2 Mbps for upload and download speeds.
  • Satellite Internet and cell phone hotspot are not supported.
  • For detailed requirements, see: Wi-Fi Calling on a corporate network.

To set up T-Mobile Wi-Fi Calling on your device, open the Devices ​page, select your device, and use the help there.

When you first enable Wi-Fi Calling on T-Mobile, you must provide us with the primary street address at which the Wi-Fi Calling service will be used (“Your E911 Registered Address”). If you call 911 over Wi-Fi we may transmit Your E911 Registered Address to the 911 Communications Center, who may use it to help emergency responders locate you, but you may need to provide your contact information and current location. You agree to update Your E911 Registered Address if you plan on using Wi-Fi Calling service at a location different from Your E911 Registered Address. You can update Your E911 Registered Address by accessing your MyT-Mobile.com account or by contacting T-Mobile Customer Care.

Billing for Wi-Fi calls and messages

*Or home area, if your plan includes calls and messages to Canada and Mexico.

Prevent unexpected charges when travelling abroad

Be warned.. if your Wi-Fi connection drops for a moment or you move outside its range, your calls may switch to cellular networks. This means unexpected charges if you're in another country.

To avoid accidental charges:

• Make sure your device shows a Wi-Fi Calling icon in its status bar before making calls or sending messages.
• Try one the following, if your device supports it:
  • Set Wi-Fi Calling to handle all calls, which will turn off the device's cellular connection. See device common procedures for Wi-Fi Calling, and look for the Wi-Fi only or Never use Cellular Network setting.
  • Set Airplane mode to on, then turn on Wi-Fi and Wi-Fi Calling.
  • Turn off roaming data in device settings. For more information, see International roaming services. (May still allow some types of data, as designed by your device manufacturer.)
• You will lose service when moving out of Wi-Fi range.
• This does not prevent charges from international VPN networks and VPN connections. See Billing for details.

Watch a demo video!

22 drivers total Last updated: Oct 7th 2016, 04:03 GMT RSS Feed

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